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Program Services Internship

Internship Description

The Program Services Internship allows an intern the opportunity to do hands-on work with the Make-A-Wish mission. In this role, the intern will support the Wish Team in the logistical aspects of the Wish Granting process including assisting in the research, planning, and coordination of wishes and communicating with Wish Families and vendors. This internship is supervised by the Senior Director of Program Services.

Essential Duties and Responsibilities

  • Assist in the coordination of the wish granting process in accordance with Make-A-Wish policies, guidelines and procedures.
  • Support the Wish Team in building and maintaining wish files.
  • Perform administrative duties including faxing and mailing documentation, maintaining files and entering information into the Raiser’s Edge database.
  • Communicate with vendors, volunteers, the medical community, and wish families in a professional manner.
  • Prepare wish delivery materials including wish itineraries and wish bags.
  • Assist with special wish-related projects as needed.
  • Answer phones and make calls.
  • Conduct wish follow-up with families and volunteers.


Skills necessary for this role include:

  • Undergraduate student in good academic standing.
  • Excellent written and verbal communication skills.
  • Strong attention to detail in data maintenance and project organization.
  • Ability to maintain a high level of confidentiality.
  • Proactive, self-directed, and organized.
  • Proficiency in Microsoft Word, Excel, Power Point and Publisher.
  • Knowledge of Raiser’s Edge is a plus.
  • Commitment to the Make-A-Wish mission.

How to Apply

All interested applicants must complete an Internship Application and submit along with a cover letter, resume, and two professional or academic references. Upon reviewing applications, interviews will be conducted and selected applicants will be required to complete a Criminal Background Check and on-site training.

Please remember: Internship opportunities are volunteer positions and are therefore unpaid however, internships can be completed for college credit.

To request the Internship Application, please contact Olivia Stanas at


Make-A-Wish® New Hampshire
814 Elm Street
Suite 300
Manchester, NH 03101-2230
(603) 623-9474